Shipping Policy

Shipping Policy

Processing Time

All orders are processed within 1–2 business days of payment confirmation.

Delivery Timeframes

  • Metro cities (Delhi, Mumbai, Bangalore, Chennai, Hyderabad, Kolkata): 2–4 business days
  • Other cities: 4–7 business days
  • Remote areas: 7–10 business days

Order Tracking

Once shipped, you'll receive a tracking number via email to track your delivery in real time.

Damaged or Lost Shipments

If your order arrives damaged or is delayed beyond the expected timeframe, email care@basmati.club with your order number and we'll resolve it promptly.